top of page

Terms & Conditions

Kaikōura Traditional Acupuncture 


Revised July 2023


We ask that you wait on the verandah or come through our front door and wait in the foyer to be called. After the completion of your treatment you will exit the clinic room through sliding doors within the clinic room. 

Our community’s wellbeing rests in our collective reduction of Covid-19 therefore we are following the Ministry of Health’s guidelines for safe practice. Due to the close proximity of our type of treatments, we take special care, therefore we ask that:

  • If you, or any-one close to you, have any developing symptoms of a sore throat, cough, runny nose, shortness of breath, loss of smell, with, or without a fever please contact us to discuss before you arrive at the clinic.

  • If you have a compromised immune system or are at risk for any reason, please discuss with your practitioner steps to ensure your risks are minimized.

  • Every-one entering and leaving the clinics are to either wash their hands or use the sanitiser available.

  • Those who are identified as a close contact or, have been at a place of interest, please reschedule when your covid-status is determined.



Once a booking has been accepted by Kaikoura Traditional Acupuncture, the client will have entered into an agreement to have treatment, based on these Terms and Conditions. The fee will be deemed due accordingly. The term “treatment” is used for sessions of all therapies detailed on this website.

Payment for treatment is due in full either in advance or at the end of your session. Online payments are available via online banking. 


If for any reason you cancel a treatment with less than 24 hours’ notice or do not show, the full treatment remains payable for the reserved time slot. This fee is payable within 7 days or at the next session, whichever is earlier.

Should you run late for an appointment, your practitioner may not be available beyond the time slot reserved for you, and in some cases it may not be feasible to start the session. If at all possible, please inform your practitioner of any delay. Your session may be cancelled if they have not heard from you within 15 minutes of the agreed appointment time.


While treatments offered at Kaikōura Traditional Acupuncture aim to address your health concerns, it cannot replace the care of a General Practitioner. We recommend that you consult a GP regarding any conditions for which you are seeking treatment(s).




As a Acupuncture New Zealand (AcNZ) registered acupuncturist, I have agreed to follow the AcNZ Code of Professional Ethics, as well as the Health and Disability Commissioner’s Code of Rights.

Purpose of Treatment: The purpose of the treatment is to address your condition, i.e. the reason you are seeking treatment. Acupuncture is a healthcare service that is based on Traditional Chinese Medicine (TCM). 

Nature of Treatment: Your treatment may include acupuncture, moxibustion, cupping, electric stimulation, acupressure, Tui Na (Chinese medical massage), Gua Sha (dermal friction), Infra-Red (heat lamps), Chinese herbs or supplements, therapeutic exercises and dietary counselling based on the fundamentals of Chinese Medicine.

Risks of Treatment: Before commencing treatment please be aware that there are associated risks. Although practitioners cannot anticipate all of the possible risks and complications that may arise with each individual case, you should be aware that the side effects outlined below may occur. If there are particular risks that apply to your case, your practitioner will discuss these with you. 

Acupuncture is a safe method of treatment, but it may have side effects including: bruising, minor bleeding, numbness or tingling at or near the needle site, which may last a few days. You may also experience some muscle soreness and petechiae (due to cupping or gua sha), which may also last a few days. Drowsiness may occur in a small number of patients, and if affected, you are advised not to drive. In a small percentage of patients,

nausea can occur and symptoms may become worse before they improve. Please advise your acupuncturist if worsening symptoms continue for more than 2 days. Potential but unlikely risks of acupuncture includes fainting, spontaneous miscarriage, nerve damage, and organ puncture. Infection is another possible risk, however since this clinic uses only sterilized, disposable needles while maintaining a clean and safe environment, this is unlikely. Burns and scarring are potential risks of using moxibustion. I understand I may stop treatment at any time. 


During your treatment consultation you will provide relevant personal information relevant to maintaining our patient-practitioner relationship and used for tailoring your treatment. This information will be kept confidential, and will be stored securely and maintained accurately by updating it as advised by you.




You may occasionally receive information and updates from Kaikōura Traditional Acupuncture. Your information won’t be disclosed to others and you will have the option to opt out of communications.

Kaikōura Traditional Acupuncture reserves the right to change these terms and conditions at any time by posting new terms and conditions on this site.

Thank You.

bottom of page